*Resolve any IT related problems
*Strategic planning for future needs
*Change existing configurations where needed
*Add/remove equipment to your network where needed
*New installation of hardware and software components
*Software distribution, backup services and capacity management
*Support and troubleshoot Microsoft file and print servers.
*Assistance with user application software problems
*Telephonic support
*Antivirus installation, updating and virus checking
*Remote support and services
*Data backup and recovery